Terms & Conditions

By submitting an order, you affirm that you have read, understand, accept and agree to the following terms and conditions. Upon the Alcohol and Drug Foundation’s acceptance of your order, these terms and conditions form a binding agreement between you, the User (User, You or Your) and the Alcohol and Drug Foundation of Australia ABN 66 057 731 192 (We, Our, Us or Alcohol and Drug Foundation).

We may, without notice, amend or modify this Policy by posting the amended Merchandise Policy to this website. If You disagree with any of the terms and conditions contained in this document, You must not submit an order.

Website

This website is owned and operated by the Alcohol and Drug Foundation.

The material on the website is subject to the copyright of the Company and/or other copyright owners.

The website is available for you to access conditional on your acceptance without alteration of the terms and conditions set out below or linked to this page.

By continuing to access the website you are agreeing to the terms and conditions set out.

Intellectual property rights

The material contained on this website is protected by copyright. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this website, or create any other material using material on this website, without obtaining the Company’s prior written consent.

Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the Company’s prior written consent.

The website, products, technology and processes contained in this website may be the subject of other intellectual property rights owned by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this website must not in any way infringe the intellectual property rights of any person.

Security

When purchasing from the Alcohol and Drug Foundation your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology; 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

We make no warranty in respect of the strength or effectiveness of that encryption and we are not responsible for events arising from unauthorised access of the information you provide.

We do not store any credit card information. All financial transactions are handled by SecurePay and ANZ.

Find out more about how we protect your details in our privacy statement.

 

Responsibility of customer to pay (Debt Collection Proceedings)

When purchasing the You agree to make payment for all items ordered through the website or by email, phone or fax. You understand that a failure to make payment for these items may result in debt collection proceedings against You. You agree to be liable for the cost of any debt collection proceeding, or legal fees associated with debt collection. Late fees will apply to non-payment beyond 14 days of date of invoice for non-credit card orders.

Pricing

All of our prices are in Australian dollars (AUD$) and include GST (goods and services tax).

Product prices are dynamically updated by our in house purchasing system when price changes are received from our suppliers.

Delivery

You must allow at least 14 working days for delivery and will not hold Us responsible for any loss caused by late delivery.

The ADF are not responsible for delivery to an incorrectly submitted address and will assume that The ADF will charge You postage based upon the rates displayed on this website.

Postage is non-refundable.

Returns and refunds

Generally, no returns or refunds are given for brochures/ health information unless the goods purchased from Us do not meet a consumer guarantee. The type of remedy, and who must provide it, will depend on the problem and which consumer guarantee was not met.

If there is a major failure, You can: reject the goods and choose a refund or a replacement. We may choose to: provide a refund or replace the goods. We will accept Australian returns within two weeks of your receipt.

Please email shop@adf.org.au to discuss any returns prior to return. Items being returned should be packed securely to avoid damage.